Nexon America is looking to solve the problem of supporting creators in the Maplestory Worlds (MSW) platform by resolving their technical issues, providing guidance, and fostering a community that encourages content creation, ultimately aiming to diversify and improve the quality of content within MSW.
Requirements
- 3+ years of software development experience
- Development experience using a gaming engine (experience using Unity is preferred)
- Proficiency in the programming language Lua (advanced proficiency is a plus)
- Strong knowledge of CS fundamentals including data structures, algorithms, object-oriented design, system design, network and cloud computing
- Has the ability to analyze/interpret gaming community trends and effectively communicate with the community (social media influencer experience is a plus)
- Strong, methodical troubleshooting skills are preferred
- Experience using AI tools is a plus
Responsibilities
- Resolve technical issues related to content creation activities, the service itself, and tools within MSW
- Provide effective counseling and information to in-game creators regarding MSW features and tools
- Contribute to the creation of tutorials and guides
- Escalate issues that needs support from the internal developer group
- Provide feedback to creators responsibly and appropriately
- Analyze trends in the creators’ community and propose/implement solutions
- Gather and address creators' needs, implementing them within MSW
Other
- We are currently working in the office 2-3x a week in a hybrid work model.
- Great written and verbal communication skills
- Excellent interpersonal skills are preferred
- Passion to gain new knowledge/skills and learn new technology
- Ability to discern between effective and ineffective game design principles is a plus
