Ramp is looking to build internal tooling and infrastructure that empowers operators at Ramp to design, implement, and scale tools and systems that enable them to serve our customers more efficiently and effectively. The goal is to automate workflows end-to-end, reducing manual toil and standardizing patterns.
Requirements
- 5+ years of software engineering experience building and shipping production applications
- Strong proficiency in modern programming languages such as Python, TypeScript/Node.js, or similar
- Experience building full-stack applications with modern frameworks (React, Next.js, or similar for frontend)
- Solid understanding of backend architecture, API design, and database systems (PostgreSQL, Redis, etc.)
- Demonstrated aptitude for working with AI technologies, including experience integrating LLMs, building AI-powered features, or applying AI to solve business problems
- Familiarity with cloud infrastructure (AWS preferred) and modern DevOps practices
- Experience with platforms like Retool, Zendesk, or similar internal tooling platforms is a plus
Responsibilities
- Design and build full-stack internal applications and tools that empower operations teams to work more efficiently and deliver exceptional customer experiences
- Develop robust backend services and APIs that power internal tooling, ensuring scalability, reliability, and performance
- Build integrations with third-party platforms like Retool, Zendesk, and other operational systems to create seamless workflows
- Leverage AI tooling and capabilities to build intelligent automation, enhance operator productivity, and improve decision-making within internal tools
- Create data-driven features and analytics that provide operations teams with actionable insights and improved visibility
- Write clean, maintainable, and well-tested code following software engineering best practices
- Own features end-to-end from design through deployment, monitoring, and iteration based on user feedback
Other
- Collaborate closely with operations stakeholders to understand pain points, gather requirements, and iterate on solutions that solve real business problems
- Participate in code reviews, mentor team members, and contribute to the growth of engineering culture
- Participate in an On Call rotation to resolve critical issues impacting internal users
- Strong product sense and user empathy, with ability to translate business requirements into technical solutions
- Excellent communication skills and ability to work cross-functionally with operations, product, and engineering teams
