Character.AI is looking to solve the unique Trust & Safety challenges that come with human-to-AI interaction by designing and building tooling and product experiences that help ensure a safe, transparent and engaging experience for users
Requirements
- Deep understanding of Typescript, CSS, React, React Native, HTML, and modern front end design patterns and best practices
- Demonstrated experience with building features and experiences for consumer products
- 5+ years of experience as a Front-End or Full-Stack Software Engineer with a strong focus on user experience and design
Responsibilities
- Design and develop the front end experience of how users interact with our Trust and Safety systems
- Get to know our users and usage patterns deeply to help us design innovative technical solutions that incentivize the best behaviors from our users on the platform
- Work with other product teams and co create modular and scalable safety design systems that enable all product features to launch safely while maintaining a high launch velocity
- Collaborate with the Trust & Safety team to understand moderation workflows and build tools that empower their decision-making
- Work with engineers and Trust & Safety stakeholders to design interfaces and interaction models that incorporate AI-assisted moderation, ensuring smooth human-AI collaboration
- Help us leverage user data and insights to improve our core LLM and other models and predictions
- Create frontend systems that visualize feedback loops between moderation actions and AI training
Other
- 5+ years of experience as a Front-End or Full-Stack Software Engineer
- Excellent communication and interpersonal skills
- Proven ability to work in a fast-paced development environment and deliver timely results
- Passionate about the pixels, an exceptional eye for detail, and a focus on craft and polish
- You care deeply about Trust & Safety and see it as a value-add to the business
