Apple is seeking an experienced SAP ABAP Support Engineer to develop, troubleshoot, and maintain essential enterprise applications that support core functions like Sales, Retail, Services, Finance, and Operations. The role aims to improve system reliability and security through design contributions and effective support.
Requirements
- Hands on experience in Performance Tuning for ABAP and CDS, HANA applications
- Knowledge of SAP technologies/frameworks such as SAPUI5 and SAP BTP Services is a plus
- Knowledge of SAP SqlScript for HANA
- Hands on experience with API testing tools like Postman, SOAP UI
- Knowledge of debugging web application using browser dev tools like chrome DevTools
- 2 years professional experience in SAP Application Development and Support and external non-SAP Services
- 2 years professional experience in developing custom application in ABAP and troubleshooting/customizing SAP delivered standard applications and experience with IDOCs, BAPI, RFCs and Web services
Responsibilities
- monitoring support quality
- ensuring process adherence
- identifying technical improvement areas for teams and/or individuals for effective support
- identifying automation opportunities and implementing such efforts
- attend to production issues timely
- issue management
- proactive system monitoring
Other
- Must be flexible to participate in rotational on-call support schedule and to respond to production issues immediately
- Ability to collaborate closely with Functional Consultants to drive issues to closure
- Experience in Production Support projects
- Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent years of work experience.
