The Microsoft Software Engineer supports business needs and facilitates matching business needs to service options by delivering IT services with the support of third-party providers.
Requirements
- Five (5) years’ experience in developing, implementing and supporting software applications and databases; or equivalent combination of education and experience
Responsibilities
- Researches and documents cloud service requirements and specifications
- Leads teams of end users and IT staff in the specification and implementation of new cloud services
- Works with functional users and the IT support staff to resolve day-to-day operational issues
- Responds to and resolves cloud application and database access and performance issues
- Documents support requests and resolutions in help desk tracking software
- Recommends, schedules, and performs improvements and upgrades for cloud service and systems
- Develops reporting standards and quality assurance policies and procedures
Other
- Bachelor’s degree in Computer Science, Engineering, Business management or related field; or equivalent combination of education and experience
- Must possess or be able to obtain and maintain a “Q” level security clearance
- Experienced working in both classified and unclassified business environments
- Problem Solving
- Customer Focus
