Aurelian automates non-emergency calls for 9-1-1 centers. Today, 60-80% of the calls to emergency communication centers (ECCs) aren’t true emergencies—they’re administrative issues like noise complaints, lost pets, or general inquiries. And while ECCs remain chronically understaffed (by as much as 30% nationwide), these calls stretch already-thin resources even further. Aurelian is fixing that.
Requirements
- Strong knowledge of backend development (especially Python).
- Familiarity with modern Voice AI application stacks (STT models, LLM models, TTS models)
Responsibilities
- Design, build, and maintain scalable Voice AI solutions for our virtual operator platform.
- Be deeply involved in the product development and implementation lifecycle
- Optimize system reliability, scalability, and performance for mission-critical deployments.
- Contribute to the overall company mission by solving challenging problems in public safety tech.
Other
- 3+ years of professional software engineering experience.
- Ability to excel in fast-paced environments with changing priorities.
- Excellent problem-solving, communication, and collaboration skills.
