Microsoft Cloud is looking for a customer-obsessed, AI-curious problem-solver to join Engineering Operations (EngOps) to strengthen quality, reliability, security, and customer trust by designing solutions that prevent issues, embed AI-powered automation, and turn signals into actions. The PRIMO organization specifically aims to build products enabling Customer Success at scale.
Requirements
- coding in languages including, but not limited to, C, C++, C-Sharp, Java, JavaScript, or Python
- Experience designing, implementing, and shipping high scale web services using C-Sharp or Java
- Demonstrated proficiency in computer science concepts including data structures, algorithms, and software design patterns.
- Demonstrated experience in object-oriented programming.
- Experience or working knowledge of JavaScript/Node.js/React or another similar web stack
- Experience with distributed systems and a cloud technology stack such as Azure or AWS
- Working knowledge of agile software development methodologies and tools that enable these, such as GitHub, Azure DevOps, etc.
Responsibilities
- Design, implement, verify, deploy, and maintain high-quality code using modern engineering practices and tools.
- Optimize, debug, and refactor code to improve performance and maintainability, and effectiveness.
- Works with appropriate stakeholders to determine user requirements for a feature.
- Collaborates with experienced engineers and mentors to translate ideas from research and design into production-grade systems.
- Acts as a Designated Responsible Individual (DRI) in monitoring system/product feature/service for degradation, downtime, or interruptions for simple problems, and recommends actions to restore system/product/service by following the playbook.
- Contribute to the continuous improvement of the team's processes, practices, and culture.
- Learn and adopt new technologies and frameworks as needed.
Other
- customer-obsessed, AI-curious problem-solver
- thrives in an inclusive, collaborative global team
- growth mindset
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
- Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process
