Salesforce is looking to solve the problem of delivering stable, secure, and performant experiences to customers in a complex modern microservices environment, while maximizing engineering productivity and driving innovation through AI and Agentic workflows.
Requirements
- 10+ years of experience in Development, performance and quality of very complex products with many micro services and dependencies.
- 2+ years of Experience of AI/ML Technologies - A2A and MCP protocols.
- 5+ years of experience in quality/performance engineering, systems optimization, or backend/frontend diagnostics with a lot of microservices.
- 5+ years of experience with microservices, and distributed systems in cloud environments Cloud & infrastructure skills (Kubernetes, Docker, AWS/GCP/Azure)
- Proficiency in performance fundamentals: Frontend: Browser rendering, JavaScript optimization, and network analysis. Backend: SQL performance analysis, query tuning, indexing, and caching strategies.
- Hands-on experience with tools such as JMeter, Gatling, Chrome DevTools, YourKit, and Java Flight Recorder.
- Scripting expertise in Python, Bash, or Node.js, with the ability to create automation tools and pipelines.
Responsibilities
- Leverage your AI/ML skills for enabling Agentic workflows and Agentic vision.
- Be part of one or more development Scrum teams and own multiple features in their product area, including complex or highly ambiguous features with highest quality and performance.
- Develop a broader understanding of platform and applications and an in-depth understanding of product areas that their Scrum teams.
- Become a “go-to” person on the scrum team for Functional and Performance understanding.
- Interface with customers to understand real-life usage and cross-functional aspects to develop and automate test plans for Critical User Journeys and End-to-End Scenarios.
- Work closely with cross-functional teams across geographies and support Scrum teams to ensure thorough testing of Functionality and End-to-End scenarios and performance.
- Troubleshoot production issues and develop test strategies to avoid these incidents.
Other
- A related technical degree required.
- Excellent written and verbal communication skills.
- Ability to interpret performance data, pinpoint root causes, and clearly communicate findings.
- Do the right thing, always, for our customers.
- Be responsive to bugs and prioritize customer investigations.