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Software Engineering Manager

Vivid Seats

$160,000 - $195,000
Sep 16, 2025
Chicago, IL, US
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Vivid Seats is looking to solve the business and technical problem of enhancing their customer-facing website and supporting backend services by hiring an experienced Software Engineering Manager to lead a full-stack team. The goal is to build world-class user experiences, evolve and scale their Web Development Strategy, and leverage emerging technology, including AI, to improve performance and decision-making.

Requirements

  • Proven technical experience working in software engineering, preferably with modern languages (like TypeScript and Java) and frameworks such as React, NextJS and Spring Boot.
  • Demonstrated technical leadership in a fast-paced Agile environment where you have led high performing teams, proposed designs, and collaboratively solved architectural challenges related to the growth and development of products.
  • Ability to diagnose technology related escalations from production systems and ensure timely deliveries.
  • A love of technology, passion for programming, and a strong curiosity to solve real problems with code at scale.
  • Delivery of stable and scalable front-end code for our B2C application suite.
  • Site monitoring using APM tools to ensure operational effectiveness.
  • Develop basic understanding of applications, tech stack, and development process.

Responsibilities

  • Lead complex initiatives and act as the technical subject matter expert in software design, architecture, implementation, deployment, and support for all software development in a fast-paced Agile environment.
  • Provide meaningful input into design and architecture decisions that drive technical innovations.
  • Delivery of stable and scalable front-end code for our B2C application suite.
  • Site monitoring using APM tools to ensure operational effectiveness.
  • Diagnose technology related escalations from production systems and ensure timely deliveries.
  • Proactively understand business goals & proposed product milestones. And apply a curious & critical lens to uncovering technical risks & opportunities.
  • Partnering with business stakeholders, product owners, design and data teams in a high velocity software engineering environment to define and bring new capabilities to market.

Other

  • Manage a full-stack team comprising of software and quality engineers.
  • Develop a collaborative, cross-disciplinary and high-performing team while overseeing and improving organizational design, structure, priorities, management processes and reporting information systems.
  • Responsible for hiring and promoting talent, while building productive, value-added partnerships with stakeholders.
  • Integral in building an engaged Vivid Seats corporate culture.
  • Hire, develop, and retain a team of high performing engineers while participating in broader technology and product talent initiatives.