Salesforce is looking to improve the performance of its Order Management System (OMS) and other core commerce products to deliver faster, more scalable experiences for customers. The company needs to embed performance into every stage of the development lifecycle, from design to release and monitoring, by identifying and preventing performance issues.
Requirements
- 5+ years of experience in performance engineering, backend development, or systems optimization.
- Deep expertise in Java/J2EE, microservices architecture, distributed systems, and cloud-native platforms.
- Strong understanding of data persistence layers, including SQL tuning, indexing strategies, and query optimization.
- Demonstrated success using load generation and profiling tools (e.g., JMeter, Gatling, YourKit, Java Flight Recorder, etc.).
- Skilled in identifying CPU/memory contention, latency issues, and code-level inefficiencies through deep diagnostics and tooling.
- Proficiency with at least one scripting language (e.g., Python, Ruby, Bash) and comfort building automation tools or CI integrations.
- Ability to interpret performance test data scientifically and articulate findings clearly to engineering and leadership audiences.
Responsibilities
- Serve as the performance lead for the Order Management product, advising on best practices and reviewing architecture and implementation for performance risks.
- Collaborate with engineering teams to design and implement meaningful performance tests, metrics, and dashboards that reflect real customer use cases.
- Develop automated performance benchmarks and release-over-release differential reports to help teams track regressions and optimizations.
- Partner with developers to identify and resolve performance bottlenecks, contributing fixes and guidance as needed.
- Drive creation of critical bug reports when regressions are identified, and support follow-through to resolution.
- Lead technical deep dives across backend services, data layers, and APIs to analyze latency, throughput, and system efficiency.
- Contribute to performance tooling, automation frameworks, and continuous performance integration pipelines.
Other
- Bachelor’s degree in Computer Science or related technical field (or equivalent experience).
- Prior experience in order management, eCommerce platforms, or inventory systems.
- Familiarity with Salesforce Commerce Cloud or similar cloud-based commerce platforms.
- Experience with APM tools like New Relic, AppDynamics, or custom observability frameworks.
- Exposure to Kubernetes, Kafka, and container-based infrastructure.
