Appian Customer Success is seeking a Technical Consultant to engage with customers post-sales to develop software solutions on the Appian platform that drive digital transformation and competitive differentiation.
Requirements
- Basic understanding of object oriented programming
- experience working with relational databases and database design/data modeling
- SQL skills (writing queries, joins, views, etc)
- Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework)
- integrations experience using APIs such as REST and SOAP, JDBC connections, and web services
- familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred)
- 1+ years of experience with hands-on software development or technical consulting
Responsibilities
- work throughout the entire project life-cycle to define, design, develop and implement custom software solutions using Appian’s low-code platform for our commercial clients
- working within an agile environment to understand our client’s business processes and technical needs
- launch new relational data models in production
- developing APIs to integrate with multiple systems
- collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle
- drive adoption by empowering clients to become self-sufficient with building process applications on their own
- engage with our customers post-sales to develop software solutions on the Appian platform
Other
- The ability to work with clients to define business processes and gather functional and technical system requirements
- Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems
- History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
- US Citizenship - candidates being considered for a Public Sector roles must be a U.S. citizen
- Willingness to travel; 10% or less annually to support customer engagement
