NEXGEN Asset Management is looking to solve the problem of successful implementation of their Enterprise Asset Management (EAM) software solution for their clients, ensuring they maximize the full potential of the platform.
Requirements
- 4+ years of technical project management experience leading enterprise-class B2B/SaaS software implementations, preferably with CMMS or EAM software solutions.
- Strong technical aptitude with the ability to learn and adapt to new software and technologies quickly.
- Experienced working with large data sets, including data integrity validation and mapping.
- Strong problem-solving and critical-thinking skills, with the ability to tailor solutions to customer needs.
- Ability to adapt quickly in a fast-paced environment with shifting priorities.
- Expertise in breaking down complex processes to ensure clarity, efficiency, and effectiveness.
- Ability to envision solutions and understand the process steps from start to finish.
Responsibilities
- Lead and deliver multiple SaaS implementation projects from kickoff through deployment, ensuring scope, timeline, and quality objectives are met.
- Develop and manage detailed implementation plans, including timelines, milestones, and resource allocation.
- Proactively identify risks and mitigation strategies to ensure projects are delivered on schedule and within scope.
- Configure and customize the NEXGEN software to meet client specifications, leveraging best practices and innovative solutions to maximize value and user adoption.
- Design and conduct comprehensive UAT sessions with client stakeholders to validate workflows and configurations, gather feedback, and ensure solutions meet business requirements.
- Oversee the deployment process, ensuring a smooth transition to the client’s operational environment.
- Analyze large client data sets for migration and identify gaps in data integrity, create robust data mapping strategies, and ensure all data aligns with system requirements for a seamless transition.
Other
- Bachelor’s Degree.
- Willing and able to travel to client sites within the U.S. up to approximately 20% of the time.
- Flexible schedule to accommodate occasional out-of-hours requests to support.
- Outstanding communication and client relations skills, with the ability to ask critical questions, clarify business requirements, and explain technical concepts to non-technical audiences.
- Strong customer-facing presence with the ability to build trust, manage expectations, and maintain long-term relationships.
