Annexa is seeking a Software Licensing and Software Management Specialist to support OCTO's Enterprise IT Contracts and Licensing team. The role involves managing enterprise-level licensing and contract data, providing reports and dashboards, and supporting the procurement of software and IT products for the District of Columbia Government.
Requirements
- 5+ years knowledge of licensing laws and regulations.
- 5+ years knowledge of cloud Microsoft products and services.
- 5+ years of workflow design, project management, and/or Agile SDLC experience.
- 5+ years cost projection preparation for Enterprise Agreements.
- 5+ years experience creating actionable dashboards and reports to monitor license utilization and provide insights on license types and breakdowns.
- 5+ years experience navigating government procurement processes and contract management with a keen understanding of govt technology infrastructure and enterprise apps.
- Demonstrate proficiency in software license management tools and platforms.
Responsibilities
- Maintain an in-depth knowledge of licensing laws and regulations.
- Develop a solid understanding of Microsoft cloud products, services, and commercial licensing agreements, including but not limited to EA (Enterprise Agreements), MPSA (Microsoft Product and Service Agreement), Open Value, CSP (Cloud Solution Provider), and MCA (Microsoft Customer Agreement).
- Knowledge of Adobe ETLA program and licenses
- Experience with ServiceNow's Software Asset Management (SAM)
- Engage in workflow design, project management, and Agile SDLC processes.
- Prepare cost projections for Enterprise Agreements.
- Efficiently manage and respond to Microsoft licensing queries.
Other
- Provide direct customer service with a minimum of 5 years of experience in customer-facing roles.
- Deploy enterprise software, including Adobe Creative and Document Cloud, with a minimum of 5 years of experience.
- Support the Enterprise Contracts and Licensing team with document management, spend data analysis, and contract reviews to ensure compliance with citywide license contracts.
- Navigate government procurement processes and contract management with a keen understanding of government technology infrastructure and enterprise applications.
- Align agency needs with OCTO licensing strategies while ensuring compliance with technology policies and standards within the government sector.
