Zurich North America is looking to solve the problem of engineering, packaging, and delivering software solutions across virtual and physical desktop environments, with a focus on Azure, Intune, and AWS experience, to support their workforce with secure, reliable, and innovative end user technology.
Requirements
- Strong technical skills in Azure, Intune, Endpoint Manager, and Active Directory.
- Expert scripting skills (PowerShell, Batch, VB).
- Working knowledge of Windows 10/11, Windows 365, Office 365.
- Familiarity with Citrix, VDI, and Azure Virtual Desktop (AVD) environments (not a hard requirement).
- Experience with Flexera Admin Studio or equivalent packaging tools.
- Knowledge of AWS cloud services (EC2, Workspaces, S3, IAM, etc.).
- Experience with ServiceNow, hardware troubleshooting, and OS/application patching.
Responsibilities
- End-to-end software packaging (intake, build, customization, testing, delivery) using MSI/EXE/MSIX and PSAppDeploy Toolkit.
- Manage upgrades, installs, uninstalls, and configuration changes.
- Troubleshoot and remediate packaging and deployment issues.
- Ensure compliance with local/global guidelines and security policies.
- Design, build, and implement endpoint configurations and user applications for both virtual (AVD/VDI) and physical desktops.
- Manage and configure Intune, Azure AD, Endpoint Manager, and Active Directory policies.
- Support and optimize cloud-based desktop environments (Azure, Intune, AWS)
Other
- Bachelor’s degree and 3 or more years of experience in the information technology area OR Zurich Cybersecurity Technician Apprentice, including Associate Degree and 4 or more years of experience in the information technology area OR High School Diploma or Equivalent and 5 or more years of experience in the information technology area
- MS Office experience
- Knowledge of information technology operations
- Excellent problem-solving, analytical, and communication skills.
- Ability to work in a hybrid schedule
