SageSure is seeking an Intern to join the Software Product Management team to gain hands-on experience and insight into business operations, contributing to product development and improvement.
Requirements
- AI experience or coursework (e.g., applied AI, machine learning, natural language processing, or workplace analytics tools).
- Prior internship or academic project experience in product management, business analysis, or software development.
Responsibilities
- Support backlog refinement and assist in documenting product requirements, user stories, and acceptance criteria.
- Conduct research and analysis on competitors, policyholder needs, and emerging technology and customer experience trends.
- Support product discovery efforts by analyzing customer feedback, conducting user research, and helping identify pain points in the policyholder experience.
- Assist with defining and measuring product outcomes using data and customer insights to drive continuous improvement.
- Fulfill tasks set out by team leaders, including supporting product roadmaps and testing initiatives.
- Partner with cross-functional teams including engineering, design, and operations.
- Receive coaching, mentoring, and feedback from experienced SageSure product managers.
Other
- Is currently enrolled in a degree program in Computer Science, Information Systems, Business Administration, Product Management, or a related field with an anticipated graduation date in 2027.
- Demonstrates empathy and customer-centricity with genuine interest in understanding and improving the policyholder experience.
- Has strong communication, problem-solving, and analytical skills with experience using data to inform decisions.
- Has curiosity about how products are built and how customers interact with them, with ability to balance user needs and business goals.
- Is eager to learn and able to manage multiple tasks effectively.
- Works well independently and as a collaborative team member.
- Has authorization to work in the United States.
- GPA of 3.0 or higher.
