The company is looking to build a world-class enterprise product practice by defining an operating model, frameworks, templates, and tooling to empower product, design, and engineering teams to consistently deliver exceptional customer value and business outcomes.
Requirements
- Hands-on experience with modern product tools.
- Familiarity with DevOps/SRE and SDLC controls.
Responsibilities
- Design and scale our product operating model, including team structure, roles, decision rights, and funding models.
- Architect our portfolio structure, defining product domains, product lines, and individual products.
- Establish and standardize product processes for intake, strategy, road mapping, backlog management, quarterly business reviews (QBRs), and investment cycles.
- Define key ceremonies for success, from release readiness reviews to post-release analyses and postmortems.
- Create and maintain a central "practice portal" with playbooks, templates, and guidance for all stages of the product lifecycle.
- Standardize key metrics and a shared language for product success (e.g., North Star metrics, OKRs, product health metrics, and ROI).
- Select, implement, and govern our product tool stack, including road mapping, backlog management (e.g., Jira), analytics, experimentation, and documentation (e.g., Confluence).
Other
- 8-12+ years in product management, product operations, or portfolio governance, with a proven track record of scaling practices across multiple teams, especially in software product space such as Goole. Microsoft, Amazon….
- Direct experience in designing and implementing product operating models, portfolio governance, and OKRs.
- A history of building high-adoption templates and playbooks in collaboration with product manager, business, engineering teams, and other stakeholders.
- Experience in SaaS or multi-product environments.
- Prior experience leading a Product Operations team or a Product Center of Excellence.
- BACHELOR OF COMPUTER SCIENCE
