Gerber Collision & Glass is looking to bridge the gap between business needs and technical execution, driving the development of innovative software solutions that directly impact operations and customer experience.
Requirements
- Proven product development and product management lifecycle expertise
- Hands-on experience with applications used in the automotive collision repair industry. i.e., CCC, All Data, OPS, etc.
- User story mapping techniques and meeting facilitation skills
- In depth knowledge of order management, production planning, procurement, and other processes pertains to the automotive repair industry
- Strong foundation in data analysis in data driven decision making and KPI definition
- Technical IT background is a plus, including coding, systems analysis or working as part of a development team
- Certifications in Pragmatic Marketing, Certified Product Manager (CPM), SAFE or Scrum Product Owner (CSPO) may be a plus when combined with experience
Responsibilities
- Engage with Operations, business process owners, and other product managers in evaluating repair management process & IT application improvement opportunities.
- Analyze data to define business requirements for enhancements or projects requested by stakeholders that require changes to operations related applications, software, and integrations.
- Proactively identify and define process improvement opportunities that align with strategic business goals.
- Create and manage (up to) a 12-month product executable roadmap.
- Lead an Agile sprint team as a Product Owner, refining and prioritizing the user story backlog.
- Manage the full product lifecycle, from initial concept to delivery.
- Define requirements for system performance, resiliency, privacy, and security.
Other
- Bachelor’s degree in a related field required
- Minimum 5+ years of IT product management experience
- Minimum 5+ years of business process analysis experience
- Minimum 5+ years working in Agile software development (e.g., Scrum, SAFE, Kanban)
- Must be flexible to travel within US & Canada, if needed
