Gerber Collision & Glass is looking to bridge the gap between business needs and technical execution by developing innovative software solutions that directly impact operations and customer experience.
Requirements
- Minimum 5+ years of IT product management experience
- Minimum 5+ years of business process analysis experience
- Minimum 5+ years working in Agile software development (e.g., Scrum, SAFE, Kanban)
- Proven product development and product management lifecycle expertise
- Demonstrated abilities to function as the Agile / Scrum team Product Owner
- Strong foundation in data analysis in data driven decision making and KPI definition
- Hands-on experience with applications used in the automotive collision repair industry. i.e., CCC, All Data, OPS, etc.
Responsibilities
- Analyze data to define business requirements for enhancements or projects requested by stakeholders that require changes to operations related applications, software, and integrations.
- Proactively identify and define process improvement opportunities that align with strategic business goals. This includes eliciting, analyzing, and documenting business requirements with process owners and stakeholders.
- Create and manage (up to) a 12-month product executable roadmap.
- Lead an Agile sprint team as a Product Owner, refining and prioritizing the user story backlog.
- Manage the full product lifecycle, from initial concept to delivery.
- Define requirements for system performance, resiliency, privacy, and security.
- Manage the resolution of application-related issues by providing assistance to peers and IT support teams, analyzing data, and troubleshooting root causes.
Other
- Bachelor’s degree in a related field required
- Minimum 2 + years of experience in the automotive repair industry
- Ability to lead teams without direct authority
- Demonstrated ability to drive targeted results and outcomes
- Must be flexible to travel within US & Canada, if needed
