At Formlabs, the business problem is to improve the customer experience and solve customer problems by developing and shipping the best software solutions for 3D printing technology, which powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA.
Requirements
- Background (education or work) in an engineering discipline
- Experience in CAD/CAM
- Experience in IoT devices
- Experience with Agile/Scrum development methodologies
- Passion and/or experience in 3D printing
- Firmware/UI experience
- Desktop software experience
- IoT experience
Responsibilities
- Identify product problems via user outreach, site visits, and more.
- Define a strong product vision, maintain a product roadmap and create a business case to pitch to the leadership team of Formlabs
- Define key product metrics to track progress towards this vision, and deliver results on these metrics
- Work with Engineering & Design to brainstorm and solve product problems elegantly, write specs for these features and improvements.
- Ensure product improvements get shipped to customers as soon as possible
- Work seamlessly across technical, business, and design teams to guide well designed, well-built features that impact the business over the finish line.
- Interface with our customer service team, design, and engineering to identify, define and ship the best solutions to solve customer problems.
Other
- Background (education or work) in an engineering discipline
- Love to work in a collaborative environment
- A quick and intuitive problem-solver able to make decisions independently
- Excellent communication skills
- Driven by a desire for excellence and a sense of ownership
