The company is looking to solve the business problem of accurately and efficiently billing for services, maximizing cash flow, and minimizing manual processing in the Revenue Cycle Management (RCM) area for ABA clinics and specialty schools.
Requirements
- Strong understanding of Agile methodologies (Scrum/Kanban) and experience working in Agile teams.
- Ability to write clear and detailed design specifications, user stories, acceptance criteria, and documentation.
- Strong analytical skills with a data-driven approach to decision-making.
- Experience working with Jira or similar product management tools.
- Strong technical background (computer science, engineering, or similar).
- Ability to coordinate multi-national and offshore teams
- Deep understanding of the ABA, Speech Language Pathology (SLP), Occupational Therapy (OT) billing and RCM workflows
Responsibilities
- Define and maintain the product backlog, ensuring alignment with business objectives.
- Work closely with stakeholders to prioritize features and enhancements based on business value, customer impact, and technical feasibility.
- Collaborate with development teams, ensuring clear communication of requirements and providing ongoing support throughout the entire SDLC.
- Define and track key performance indicators (KPIs) to measure product success.
- Lead the beta testing process for significant releases to validate feature readiness
- Design and optimize workflows for insurance eligibility checks, authorization tracking, and managing complex denial/appeal processes.
- Translate billing workflows into high-level requirements, collaborating closely with an offshore Business Analyst to refine them into detailed user stories and technical specifications.
Other
- 5+ years of experience as a Product Owner, Product Manager, Business Analyst, or similar role in software development.
- Excellent communication and stakeholder management skills.
- Ability to work closely with Customer Success and Support teams to diagnose, prioritize, and resolve issues identified in the field
- Actively participate in the continuous improvement of internal product processes
- Keep up-to-date with market trends, competitor products, and industry best practices in the ABA space.
