Siemens Healthineers is looking to pioneer breakthroughs in healthcare by managing cross-functional software implementation and upgrade projects, ensuring customer satisfaction, and providing technical support.
Requirements
- General knowledge of network design, software controls systems, and server management.
- Experience Level with Business Tools Proficient in utilizing business tools such as: E-mail, Microsoft Project, Visio, Word, Excel, and PowerPoint.
- Experience with SAP or equivalent ERP product and productivity software desired.
- PMP certification desired.
- Knowledge of the use and deployment of software in a healthcare environment, especially as applied to cancer care.
- Strong technical background is required to manage competing interests.
- Proficient in utilizing business tools such as: E-mail, Microsoft Project, Visio, Word, Excel, and PowerPoint.
Responsibilities
- Manage cross-functional software implementation and upgrade projects with a diverse group of subject matter experts from project initiation to closure.
- Manage project stakeholders, schedules, deliverables, risks, and action items using meetings, meeting minutes, scheduling, and forecasting software and other essential project management tools.
- Manage relationships with client and partner stakeholders to ensure satisfaction throughout the projects.
- Provide reports indicating installation activities including tight control of installation forecast.
- Monitor project readiness and coordinate equipment and licensing deliveries to ensure timely and effective installation of equipment.
- Review purchase order transmittals noting any unusual service requirements and follow up with appropriate function.
- Advise customers on complex facility requirements, needs and/or changes including, but not limited to active directory and domain requirements, IT security, power and network requirements, workstation layout, and server requirements.
Other
- Bachelor's degree (or equivalent experience) and 3 years of related experience or master’s degree with 1 year of related experience.
- Must have strong customer service acumen.
- Must be analytical, detailed oriented and have excellent verbal and written communication skills.
- Availability to work within Central and Eastern US time zones.
- Comfortable working independently.
