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Software Quality Assurance Analyst - Computing Services

Carnegie Mellon University

Salary not specified
Aug 27, 2025
Pittsburgh, PA, US
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The university's digital transformation using ServiceNow and diverse automation platforms

Requirements

  • Experience with ServiceNow
  • Experience with automation technologies: Jadu, Hyland Perceptive Content and Brainware, Automation Anywhere
  • Experience with automated testing technologies such as ServiceNow’s automated testing framework, Cucumber, and Selenium

Responsibilities

  • Test Planning, Development and Execution
  • User Acceptance Testing
  • Identify and Manage Defects
  • Collaboration and Communication
  • Continuous Improvement
  • Vendor release monitoring
  • Technical Documentation

Other

  • Bachelor's Degree in Information Systems or Computer Science
  • Successful background check
  • Must be able to travel to on- and off-campus locations as requested; evening and weekend hours may be required
  • Hybrid work schedule with an in-office presence three days per week at our Pittsburgh, PA campus