The Administrative Office of the Courts (AOC) is seeking a Software Quality Assurance Tester to ensure the quality and functionality of their systems through comprehensive testing and defect analysis.
Requirements
- Five (5) years of experience working in a complex information technology environment.
- Microsoft Office - Word, Excel, PowerPoint, Visio and Project
- Application programming at the intermediate to expert range
- General business practices and procedures
- General accounting practices and procedures
- Methodologies and principles of Business Process Engineering (BPE / BPM)
- Principles of Change Management
- Quality Assurance methodologies
- Packaged application systems featuring a high level of configurability to end-user requirements
- Understanding of Software Development Life Cycle methodology
Responsibilities
- Analyzes system requirements and creates test data, test cases and test plans to ensure that new and revised systems meet the customers' needs.
- Plans, documents, evaluates and tracks testing results to ensure system applications are free from defects.
- Communicates and interacts with appropriate areas on problems, changes and enhancements that may affect data, workflow and/or functionality within IT software.
- Maintains a test documentation library.
- Uses automated test tools to assess quality of software.
- Uses technical tools (such as SQL Queries, file managers) to create and manage test data, and analyzes test results.
Other
- Interpersonal skills to work across boundaries and to establish and maintain professional working relationships with co-workers, customers and clients
- Communication skills that facilitate effective, appropriate information exchanges
- Ability to effectively communicate both orally and in writing; communicate proficiently in written reports and deliver information through presentations
- Ability to understands customer expectations and meets those expectations
- Ability to identify, analyze and resolve problems in a consultative manner bringing problems together with recommendations for solutions
- Ability to think critically, exercise judgment and make sound decisions and recommendations consistent with organizational objectives
- Skill to prioritize and adjust priorities within workload assignments based on business need and/or direction from senior staff or management.
- Ability to manage time & resources to accomplish goals & objectives
- Ability to multi-task and effectively coordinate multiple assignments
- Ability to accomplish work objectives, complete assignments set by supervisor
- Ability to self-initiate, achieve excellent results with little need for direct oversight
- Ability to accept personal responsibility for the quality and timeliness of work
- Knowledge/understanding of the overall impact of the enterprise such that they can independently deal with high risk, high profile initiatives impacting services
- Ability to understand the overall impact and interconnections of the AOC system infrastructure
- Knowledge of organizational business processes, computer applications, operating systems, and current technologies available to facilitate product & service delivery to customers
- Ability to learn new concepts and skills; absorb and retain new information
- Ability to consistently demonstrate AOC values - Integrity, Teamwork, Customer Service, Honesty, Communication, Respect, Accountability and Trust.
- AOC requires employees to reside in Washington State.
- This position requires at least 1 day per week working onsite at AOC facilities
- Candidates who are offered a job with AOC must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
