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Software Relationship Manager

Heartland

From $40,000
Aug 12, 2025
Houston, TX, USA
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Heartland, a Global Payments Company, is looking to solve the problem of acquiring new small and mid-sized merchants, restaurateurs, and businesses by employing Software Relationship Managers to prospect and close sales of their cloud-based Point of Sale solutions.

Requirements

  • Using our CRM platforms Atlas and Salesforce, used for lead generation, sales presentations, on the spot client financial analysis and paperless contract processing.
  • Maintain existing/prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) system; currently Atlas.
  • Continuously build and develop knowledge of current product/service portfolio as well as changes and developments within the financial technology industry, to remain up-to-date.
  • High school diploma/GED
  • At least two years of relevant experience

Responsibilities

  • Responsible for prospecting and running Heartland Point of Sale presentations both in person and over the phone to small and mid-sized merchants, restaurateurs, and businesses to ultimately close deals within a fast sales cycle.
  • Demonstrating our cloud based Point of Sale solution
  • Upselling current clients on other Heartland products and services
  • Maintaining regular communication with the Point of Sale District Manager.
  • Work closely with your local District Manager to set appointments with business owners in person via your network and referral partnerships that you build.
  • Run scheduled appointments, uncover needs, and present Heartland Point of Sale solutions to close sales in small to mid-sized businesses.
  • Using our CRM platforms Atlas and Salesforce, used for lead generation, sales presentations, on the spot client financial analysis and paperless contract processing.

Other

  • Responsible for prospecting new clients.
  • Responsible for achieving minimum production requirements, including setting first time appointments, to secure quota.
  • Attend weekly team meeting and weekly one-on-one with leader.
  • Excellent prospecting, communication, presentation, and networking skills
  • Works well independently and as part of a team