Zipline is looking to solve the world’s most urgent and complex access challenges by building the first instant logistics system that serves all humans equally, and this role will play a critical part in strengthening the infrastructure and documentation that support the flight software release process.
Requirements
- Requirements gathering and metric definition – collaborating with stakeholders to define what to measure, why it matters, and how success is quantified.
- Data infrastructure fluency – ability to onboard quickly onto complex data systems and understand how information flows across them.
- SQL and query proficiency – retrieving, joining, and validating data across multiple sources to build accurate metrics.
- Dashboard and visualization expertise – designing clear, intuitive, and actionable dashboards.
- Risk and quality management – identifying data gaps, inconsistencies, or errors that could compromise release decisions, and building safeguards.
- Strategic insight and decision support – using data analysis and visualization to inform release gating, process improvements, and long-term standardization.
Responsibilities
- Gather and align requirements across product, engineering, operations, and leadership teams to define the critical metrics that matter for cross-company visibility.
- Onboard onto a complex hardware–software platform, learning data flows, system dependencies, and integration points needed to extract accurate, reliable metrics.
- Design and build dashboards that unify data sources, ensure consistency, and present information in a way that supports decision-making at multiple organizational levels.
- Drive documentation and stakeholder alignment, creating clear specs that establish how metrics are defined, tracked, and used to inform future releases.
- Gate program and product launches with data by ensuring dashboards surface leading indicators, trends, and anomalies, enabling evidence-based “go/no-go” decisions.
Other
- You are pursuing a degree in engineering or sciences with an emphasis in data sciences, data engineering, or engineering management
- Strong cross-functional communication and documentation skills– translating technical data concepts for non-technical audiences and aligning diverse teams around shared metrics as well as creating and maintaining clear standards for metric definitions, data sources, and dashboard usage.
- Our internships are full-time positions, in-person at our South San Francisco or Dallas office.
- Candidates are limited to three (3) applications within a 30-day period.
- Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
