IDEXX is looking to safeguard its revenue streams by identifying, preventing, and correcting revenue leakage across the entire business lifecycle.
Requirements
- Advanced excel skills
- Prior usage of SAP is strongly preferred
- Prior roles in Revenue Operations, Audit, accounting is preferred
- Familiarity with GAAP and Publicly traded companies financial practices.
- Experience with SaaS invoicing
- Personal computer skills, including Microsoft Office.
- Experience with the operations of the area managed.
Responsibilities
- Develop, implement, and manage end-to-end revenue assurance processes to ensure the completeness and accuracy of revenue data across all products and services.
- Monitor the entire revenue lifecycle—from customer acquisition and service provisioning to billing and collections—to identify risks and perform root cause analyses for discrepancies (e.g., billing errors, fraud, uncaptured services).
- Conduct regular audits of billing systems, customer accounts, and internal controls to ensure compliance with regulatory standards, internal policies, and contractual terms.
- Oversee reconciliation processes between operational systems (e.g., Salesforce, GuideCX to SAP).
- Help to design and maintain reports and dashboards to track Key Performance Indicators (KPIs) and anomalies.
- Recommend and implement corrective actions, automation opportunities, and process enhancements to eliminate inefficiencies or losses.
- Create and deliver training on revenue assurance protocols and best practices to frontline and management staff to promote a culture of operational integrity.
Other
- A bachelor's degree in accounting, finance, business administration, or information technology.
- Management skills and ability.
- Ability to organize, prioritize and direct work activities.
- Excellent customer service and business relationship-building skills required.
- Communication skills, both verbal and written.
