Invitae is seeking a Software Sales Engineer to drive the sales process by combining technical knowledge with strong sales acumen, supporting the sales team on opportunities that include interface connectivity or software components.
Requirements
- Familiarity with precision medicine or genetics, healthcare delivery mechanisms and electronic medical record solutions, including Epic, Cerner, Athena, and others, is strongly preferred.
- Certified in EPIC.
- Lean Six Sigma certification or proven track record of strong analytical thinking, problem-solving skills, and a process improvement mindset, with exceptional attention to detail and a demonstrated capacity to lead change.
- Experience with general consulting principles, including team facilitation, business case development, business analysis skills, process mapping, and process redesign.
- Superior organization and communication skills (written, verbal, presentation) with the ability to explain technical subjects to individuals with varying degrees of technical expertise.
- The ability to take complex workflow designs and communicate them in simple, actionable next steps for maximum adoption of programs/implementations.
- Experience in healthcare technology is strongly preferred.
Responsibilities
- Serve as a Subject Matter Expert responsible for supporting Invitae’s sales team on any opportunities that include an interface connectivity or software component, including programmatic risk assessment tools under Invitae Reach.
- Own pre-contract technical sales support with prospects and partners, including discovery, customer workflow assessments, product demos, solution architecture, and proposal development.
- Work with the sales team to close new business by addressing prospects’ technical or clinical challenges in a consultative and collaborative manner.
- Respond to RFPs, RFIs, and other customer requests with accurate and comprehensive technical content.
- Act as a liaison between customers and the product team, providing valuable feedback and market insights that can inform future product development.
- Support post-sales teams with knowledge transfer and solution validation during deployment.
- Own and develop relationships with programmatic 3rd party channel partners (such as companies focused on risk assessment or data solutions), with the aim of increasing access to germline testing for HCPs.
Other
- 5+ years of experience supporting a sales team offering enterprise software solutions.
- Bachelor's (BA/BS) degree required.
- Travel up to 30%.
- Exceptional relationship-building skills with a demonstrated track record of winning opportunities at the C-Suite level.
- A team-first attitude, curious nature, and desire to be impactful.
