Hilti Tool Services needs to grow and support its ON!Track & Fleet Management offerings by increasing sales and penetration of these services, thereby increasing the number of Solution Customers as part of a global customer engagement strategy.
Requirements
- Strong knowledge of SAP and Microsoft Office applications
Responsibilities
- Perform productivity analyses with VIP customers and design optimal solutions to improve customer’s business processes.
- Conduct onsite analysis for ON!Track and coordinate Tool Park Analysis, including developing customer‐specific optimized solutions.
- Present customer‐specific solutions with sales management team to decision maker.
- Support customers after contract signing, through the implementation, training, and ongoing usage of ON!Track and Fleet Management solutions.
- Provide sales organization with product expertise and support resources.
- Prepare assigned region(s) and local sales teams for product and service launches and upgrades.
- Facilitate startup as well as ongoing training for new and existing customers.
Other
- Focus on business development of Hilti software & services in a defined geographic area among current and prospective customers.
- Analyze sales results, review customer fact base, identify key trades and customer potential to develop tactical sales strategy.
- Collaborate with sales leadership team.
- Building the competence for solution selling in collaboration with the sales leadership team.
- Coordinate efforts of entire team of Account Managers, Regional Managers, Division Managers, and marketing team members with a goal of improving market reach of Hilti software & services.
- Steer pipeline management in sales process in collaboration with the sales team and support the execution of process from lead generation to contract closing.
- Plan and participate in trade shows and other industry events.
- Visit construction jobsites and offices to demonstrate Hilti's value proposition to key stakeholders within customer’s organization.
- Communicate with customers to identify new market opportunities relevant to local market.
- Maintain knowledge of assigned product portfolio and related services (i.e. Fleet, LTS, etc.)
- Assist with training of new field specialists and assist with launch readiness in their MSA.
- Bachelor’s Degree or equivalent work experience, required
- Minimum of three (3) years consultative selling, specifically to c-suite executives, required
- Training experience preferred
- Strong verbal and written communication skills
- Ability to work in a cross-functional team environment: Marketing, Sales, and other corporate team members
- Demonstrated analytical, problem-solving, organizational, interpersonal, and communication skills required
- High level of entrepreneurship and presentation skills
- Willingness to travel up to 50% during first 2 months of training
