The organization needs to provide broad technical support at the user level, including software development, integration, testing, and distribution, to ensure efficient utilization of software and hardware resources.
Requirements
- Thorough knowledge of the networking environment including MS windows-cloud platforms and Google workspace Cloud.
- Knowledge of MS Server 2012-2021.
- Thorough knowledge of systems life cycle relating to computer technology.
- Thorough knowledge of Windows 10, 11, and ChromeOS.
- Thorough knowledge of all of the following Production tools: MS 365, Google Workspace, Net Vault, Azure, and Meraki Wi-Fi console.
- Thorough knowledge of current educational software in relation to Educational methodology and training techniques.
- Good knowledge of software, software market, and related technologies.
Responsibilities
- Creates software interfaces for staff using Low-Code/No-Code development platforms.
- Diagnoses, isolates and de-bugs software problems, including integration, and connectivity issues. produces documentation and publishes problem resolution.
- Tests software under controlled environments, with various network operating systems and a variety of hardware configurations.
- Develops and implements a systematic approach to large-scale software distribution, Microsoft Windows server AD, GPO, WDS, SCCM, Microsoft cloud, and Google cloud are the network tools that will be used to accomplish enterprise distribution.
- Assists in the training of professional staff on the use of deployed software. Creates custom documentation and procedures for software use.
- Advises on the acquisition of software and hardware.
- Assists in the advancement of video conferencing programs such as Net Meeting, Go to Meeting, Microsoft Teams, Zoom, and Google Meet.
Other
- Ability to work with individuals from diverse backgrounds.
- Ability to deal effectively with others.
- Ability to communicate effectively, both orally, in writing, and via media/communications technology. This will include writing Technical Manuals for professional staff.
- Ability to follow directions.
- Ability to plan and coordinate the work of others and effectively manage multiple projects.
- Graduation from an accredited college or university with a Bachelor’s degree in computer science, technology, liberal arts, or education or a closely related field and three (3) years of current experience in computer technology, software development or an equivalent combination of training and experience as described above.
- One (1) year of general experience described above must have involved Cloud-based systems development and support activities.
