Ingersoll Rand is looking to ensure the quality and reliability of Precision Fastening Tools and Controllers by conducting comprehensive system testing on both legacy and new products to verify their performance, functionality, and adherence to specifications.
Requirements
- 5+ years in hands-on system testing of products connected over TCP/IP networks
- Solid understanding of SDLC and STLC
- Knowledge of Zigbee or 802.15.4 communication testing
- Ability to apply knowledge of electrical, mechanical and software engineering while testing a product
- Knowledge of Fieldbus or MES tool protocols
- Experience in testing companion mobile applications for devices with BLE or Wi-Fi
- Experience with automated testing techniques
Responsibilities
- Test Design and Execution: Develop and execute test cases for legacy and new products to ensure they meet specifications and quality standards. Update test plans and implement automation to improve testing efficiency.
- Issue Reproduction and Analysis: Reproduce & characterize customer issues, facilitate root-cause analysis, and create test cases to verify fixes. Collaborate with development to ensure timely and effective resolutions.
- Customer and Service Team Collaboration: Work with the service team to understand and resolve customer issues, providing technical support as needed. Analyze customer feedback to identify and address recurring problems.
- Documentation and Communication: Prepare and maintain test documentation, including plans, cases, and bug reports. Communicate test results and updates clearly to stakeholders.
- Quality Assurance and Improvement: Contribute to enhancing testing processes and methodologies.
- Stay updated on industry trends to apply best practices and innovative techniques.
- Cross-Functional Collaboration: Work with product managers and engineers to understand product requirements and provide feedback. Support and mentor junior team members as needed.
Other
- Bachelor’s Degree in Computer Science or equivalent
- 5+ years of experience working with external customers
- Strong analytical and problem-solving skills with experience in problem characterization and in facilitating root-cause analysis
- Ability to create clear test documentation and effectively communicate results
- Travel to customer sites to understand their use cases and environments (up to 25%)
