Ingersoll Rand is looking to ensure the quality and reliability of Precision Fastening Tools and Controllers by conducting comprehensive system testing on both legacy and new products.
Requirements
- 5+ years in hands-on system testing of products connected over TCP/IP networks
- Solid understanding of SDLC and STLC
- Knowledge of Zigbee or 802.15.4 communication testing
- Ability to apply knowledge of electrical, mechanical and software engineering while testing a product
- Knowledge of Fieldbus or MES tool protocols
- Experience in testing companion mobile applications for devices with BLE or Wi-Fi
- Experience with automated testing techniques
Responsibilities
- Develop and execute test cases for legacy and new products to ensure they meet specifications and quality standards.
- Update test plans and implement automation to improve testing efficiency.
- Reproduce & characterize customer issues, facilitate root-cause analysis, and create test cases to verify fixes.
- Collaborate with development to ensure timely and effective resolutions.
- Work with the service team to understand and resolve customer issues, providing technical support as needed.
- Analyze customer feedback to identify and address recurring problems.
- Prepare and maintain test documentation, including plans, cases, and bug reports.
Other
- Travel to customer sites to understand their usecases and environments, to install software and to characterize problems faced by the customer.
- Communicate test results and updates clearly to stakeholders.
- Cross-Functional Collaboration: Work with *product manager
- *s and engineers to understand product requirements and provide feedback.
- Support and mentor junior team members as needed.
- Remote-Based with some travel to other PTL locations, customer sites and industry events (up to 25%)
