CACI is looking for a ServiceNow software tester to support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective services to enable mission success and improve end user experience across the customer environment.
Requirements
- Experience with ServiceNow’s ITSM module
- Experience conducting both manual and automated testing.
- Experience setting up test environments, executing test cases, and tracking defects.
- Working experience in defining acceptance criteria and coordinating and executing acceptance testing
- Working experience with creating and executing test plans and procedures and documenting the expected and actual results
- Minimum 3 year’s experience as a software tester
- Experience with automation process improvement
Responsibilities
- Execute unit/component test procedures against ITSM capabilities.
- Create and execute integration, performance and regression test cases,
- Coordinate and support user acceptance testing.
- Support production system break/fix and enhancement efforts to include requirements review, test formulation, test scenario preparation, test execution, and test summary preparation.
- Document and analyze test results, produce status reports, and assist with the defect management process.
- Perform requirement analysis and work independently to create test products test plans, test cases, test reports of good quality.
- Assist with technical artifacts including the Requirements Traceability Matrix, Use Cases, User Interface Specifications, User Stories, Acceptance Criteria and migration plans.
Other
- US Citizenship required.
- Active DoD Secret Clearance or ability to obtain
- 10+ Years of relevant experience (Bachelor’s Degree in relevant field may be substituted for 5 years of relevant experience).
- Excellent written and verbal communication skills
- Up to 10% travel required
