Smart Energy Water is looking to empower its clients with the knowledge and skills to maximize the value of its innovative, AI-driven utility solutions.
Requirements
- Proficiency in creating and delivering technical training programs.
- Ability to connect with diverse audiences, including field workers and customer service professionals.
- Strong multitasking and organizational skills to manage concurrent projects and meet deadlines.
Responsibilities
- Deliver dynamic and comprehensive product training to utility clients and partners through remote and on-site sessions.
- Develop and maintain a robust library of training materials, including job aids, performance metrics, and best practice guides.
- Collaborate cross-functionally to create engaging eLearning content and other educational resources.
- Serve as a subject matter expert on our product portfolio, providing guidance and proactive solutions to enhance client satisfaction.
- Build strong relationships across diverse teams, contributing to shared organizational goals.
Other
- A bachelor’s degree is preferred.
- A proven track record in software training is required, ideally with experience in the utility industry.
- Exceptional presentation, communication, and problem-solving abilities.
- Willingness to travel up to 25%, occasionally on short notice.
- Hybrid schedule with three days per week on-site in Irvine, CA, and two days remote.
