Alpine, an ITW company, is looking to improve customer's businesses and make them more productive by providing software solutions to increase profitability. The Software Trainer will be responsible for educating Alpine software users on how to use the products effectively, enabling Alpine to bring on new business by getting new customers up to speed on Alpine software so they can run their business efficiently.
Requirements
- Alpine truss design software experience strongly preferred
- Ability to quickly learn new software
- Experience hosting software training sessions
- Experience with Learning Management Systems a plus
- Industry related software a plus
Responsibilities
- Conduct New Designer training classes for existing Alpine customers
- Conduct Continuing Education classes for existing Alpine customers
- Conduct conversion training classes to convert users from competitor software to Alpine software as part of new business onboarding
- Host webinars to educate the broader Alpine customer base on important software features
- Work with internal software experts to improve personal software skills and learn new features as they are released
- Host internal training sessions to improve skillset of less experienced software support members
- Supply training content for Alpine’s digital Learning Management System
Other
- Travel to customers up to 50%
- At least 5 years of experience in the truss design industry
- Experience interacting with customers
- Strong organizational skills
- Excellent verbal and written communication skills
