Corelation is looking for a trainer to educate clients on their KeyStone system, ensuring they can effectively utilize the software and contribute to the overall success of client training initiatives.
Requirements
- KeyStone System Knowledge & Delivery
- Develop and maintain an understanding of the KeyStone product.
- Keep abreast of all enhancements and changes by reading Release Notes promptly and in detail.
- Utilize and direct clients to the most recent documentation on Confluence.
- Instruct, support and coach students in developing their knowledge of KeyStone.
- Create and maintain client training schedules.
- Upload training related materials to client Confluence space.
Responsibilities
- Contributes to the design of training programs and course materials necessary to educate, train, and assist clients and employees in using KeyStone.
- Contribute to the design of new training programs and courses for Users with regards to KeyStone.
- Ensure delivery and learning environment is adapted to each clients’ needs, whether onsite or remote.
- Develop and maintain an understanding of the KeyStone product.
- Keep abreast of all enhancements and changes by reading Release Notes promptly and in detail.
- Design and deliver customized training based on products, services and interfaces used by each client, utilizing all training delivery methods.
- Instruct clients to perform setup of training related items on the KeyStone database and monitor client progress.
Other
- Responsible for successfully training clients in using KeyStone.
- Assist other Education team members in meeting the training initiatives of the Department.
- Travel as business needs dictate.
- Develop strong relationships with each client and communicate feedback or concerns to manager promptly.
- At least six months to two years of similar or related experience.
- At least a high school diploma/GED.
- Preferably have experience working in education, adult learning, training, and/or Credit Unions.
- Preferably have experience working at a similar software company.
