LivCor is looking to ensure a smooth and successful transition for users of their new, in-house revenue management system by driving user confidence and adoption through effective training.
Requirements
- 2+ years of corporate training experience, preferably in software.
- Prior experience conducting systems/technology training highly preferred.
- Proficiency with virtual training platforms.
- Experience drafting or editing training materials (PowerPoint and live environment training)
- Experience with property management systems and revenue management systems a plus!
- Experience assisting with UAT or software rollouts is a plus!
Responsibilities
- Facilitate engaging end-user training for our newly developed in-house revenue management system.
- Deliver comprehensive training sessions to diverse audiences, both virtually and in-person, across multiple partner organizations.
- Develop and maintain clear, user-friendly training materials, including guides, presentations, and quick-reference tools.
- Provide hands-on demonstrations of software functionality and key workflows to ensure practical understanding.
- Address user questions and troubleshoot basic technical issues during training sessions, providing immediate support and clarification.
- Gather valuable user feedback to identify areas requiring additional support, clarification, or future training enhancements.
- Collaborate closely with internal teams and stakeholders (e.g., product development, support) to ensure training content and delivery align seamlessly with business processes and system updates.
Other
- Some travel is required.
- Kind
- Humble
- Honest
- Relentless
