The business is looking to expand its trade customer base and drive sales within the Miami and wider Southeast territory by hiring a Trade Consultant.
Requirements
Proficient user Microsoft office suite.
Experience in using salesforce or other CRM system.
Responsibilities
Actively build, maintain and grow relationships with existing and new Soho Home Trade clients in Miami, Florida and the wider Southeast Territory
Provide expertise, guidance and an elevated service to clients looking to use Soho Home for interior design projects, including expert guidance on pricing, lead times, and product availability
Conduct onboarding and discovery calls with new trade users to welcome them to the trade program, introduce clients to our benefits and services, and identify opportunities for sales.
Guide new users through their first purchase, ensuring a positive and smooth experience.
Own each touch point of the client experience from initial contact, creating quotes, right through to order management.
Conduct outreach tasks for customer acquisition and grow registered trade customers in your locale
Conduct in person or virtual meetings/presentations with trade professionals on our new product lines, materials, and design of Soho Home.
Other
Highly organized and self-sufficient with a passion for building and developing the trade business.
Previous experience as a trade account manager or client management within design industry
Excellent written and verbal communication skills.
Passionate in people and maintaining relationships.
