ServiceNow is seeking a Solution Architect for their US Public Sector business to address complex customer business challenges using AI, Data, and Workflow solutions within enterprise environments and integration strategies.
Requirements
- At least 4 years or equivalent combination of education and experience successfully building applications on development platforms, preferred with 2 years of strong Application Development on the ServiceNow platform
- Experience in leveraging or critically thinking about how to integrate AI into the work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI data-driven insights, or exploring AI’s potential impact in public sector.
- Strong Knowledge of AWS & Azure Gov Cloud architectures and working with partners in deploying these solutions
- Knowledge of IL4, IL5 DoD or C2E clouds is highly desired
- Deep understanding of customer technical pain points in adopting cloud technologies, and experience working through networking, solutioning, integration and other hurdles to increase customer value
- Understand business and technical problems addressed by the products including Federal regulations (e.g., Authority to Operate), business drivers, evolving business needs, and security
- Working knowledge of Business Rules, UI Pages, UI Macros, Jelly, Script Includes, Processors, Workflow, Service Catalog, and other important components of the ServiceNow platform
Responsibilities
- Oversee the design of AI-native systems ensuring technical excellence and business relevance
- Create and own programs that enable Solution Consultants to demonstrate the value of the ServiceNow platform within Federal environments
- Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and online
- Scope and deliver Proof of Concept/Proof of Value engagements with prospects
- Stay current on product developments/releases
- Support Marketing events – user conferences, trade shows, webinars etc
- Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, technical roadmaps, and compliance/security etc
Other
- Are you who everyone asks to help resolve the biggest problems? If so, this is the role for you!
- Passion for AI and emerging technologies, self-driven learning with a track of staying ahead of trends
- Must have strong written and verbal English communication skills
- Exceptional communication and presentation skills to include technical and business concepts
- Strong Technical skills with an ability to present to both technical and business executive audiences are a must
