The Senior Solution Product Owner is responsible for delivering solution products that drive value for our customers. This role is part of a product development team and partners with engineering teams to work with customers to understand business problems, refine and prioritize the product backlog containing user stories, elicit and document software Product Discovery/Definition, and develop and validate solutions for development team members on a day-to-day basis.
Requirements
- Experience working in an agile environment
- Experience with commercial software design concepts, practices, and procedures
- 5 or more years of work experience writing Product Discovery/Definition for software in a Product Owner role
- SAFe Product Owner / Product Manager (POPM) Certification
- Experience with minimum viable product, Scrum, and/or Lean startup
- Experience developing Product Discovery/Definition for commercial software products
- User Experience (UX) Design experience
Responsibilities
- Act as primary point of contact and decision maker on key product discovery/ definition and features to be developed, including managing product discovery/definition, defining use cases, documentation and user stories for the current sprint, as well as refining and preparing for subsequent sprints
- Work with the product managers and operations teams to understand product discovery/definition and convert to actionable items on the backlog; own prioritizing and sequencing the product backlog through feature mapping, user story creation, definition of acceptance criteria and loading into the feature/requirement tracking tool
- Enable product vision from product management and operations teams into actionable product roadmap and releases; own the product backlog, coordinating with stakeholders to align on expectations and visualize what items deliver the most value to the customer through the sequencing of the product backlog and release plans
- Participate in: sprint planning to help shape the team's specific objectives for the upcoming sprint and daily stand ups to provide real time clarifications necessary to assist the team; the sprint review to show the working solutions completed; and the retrospective to contribute to improve how the team collaborates and works together
- Monitor ongoing performance and usage of features and acts as point of contact for questions, concerns and suggestions; provides input on test strategy and test cases, being an advocate of quality solutions that meet or exceed defined customer expectations; perform reviews with key internal teams and commercial customers throughout the product lifecycle to ensure alignment on solution needs and product discovery/definition; ensure full-stack product ownership, upkeep, maintenance and sustainability for the product
- Develop strong relationships with all development, internal groups, and customers in order to ensure timely and effective delivery of software features and defect resolution; create and maintain long-term working relationships with product management, technology teams, functional counterparts, third parties, customer service, go to market, and customers
- Collaborate with other team members to identify and prioritize key product documentation as needed
Other
- Bachelor's degree in IT, Business, Healthcare Administration or related area of study, or equivalent combination of education and/or relevant work experience; High School diploma or GED is required
- 5 years of relevant work experience
- Must be eligible to work in the United States without need for work visa or residency sponsorship
- Proven ability to influence at all levels of an organization
- Demonstrated application of strong market awareness and customer focus
