Hyundai MOBIS IT team is seeking an IT Infrastructure Specialist to design, implement, and maintain the company's IT infrastructure, ensuring its reliability, security, and efficiency to support business goals and objectives.
Requirements
- Extensive hands-on experience with end-user computing environments, including laptops, desktops, Microsoft 365, and MECM
- Solid understanding of cybersecurity frameworks, core principles, and industry-standard best practices
- Exceptional analytical thinking, problem-solving capabilities, and advanced technical troubleshooting skills
- Comprehensive knowledge of IT infrastructure architecture, components, and communication protocols
Responsibilities
- Manage IT infrastructure, including desktop, server, storage, backup, UPS, LAN/WAN, switches, and data center facilities
- Troubleshoot and resolve hardware, software, and network problems promptly to minimize downtime
- Conduct procurement of IT infrastructure assets
- Collaborate with server, storage, and network equipment vendors to troubleshoot incidents as needed
- Serve as an IT help desk and deskside support agent, handling complex PC-related issues for end users
- Support IT technicians in delivering high-quality deskside services and resolving user concerns effectively
- Maintain and deploy standardized PC images to ensure consistency and efficiency across all devices
Other
- 3+ years of experience as an IT Infrastructure Specialist or similar role in a corporate environment, preferably in the automotive industry.
- Strong verbal and written communication skills, with the ability to collaborate effectively across teams
- Coordinate onboarding for new employees, including account creation, hardware setup, and initial IT access
- Design and deliver IT orientation and training sessions to equip new users with essential tools and knowledge
- Bilingual speaker (English and Korean) is a plus.
