Ciena is looking to drive innovation, enable global capabilities, and maximize opportunities in the implementation and migration space of networking services
Requirements
- Knowledge of Service Provider core networks and business models
- Familiarity with Ciena technologies like RLS, Waveserver, 6500, Packet Networking, and Navigator
- Experience in delivering services within the telecommunications domain
- Exposure to industry benchmarks and competitive analysis
- Background in developing and evangelizing new services and capabilities
- Understanding of pricing strategies and market inflection points
- Knowledge of KPI development and tracking
Responsibilities
- Address day-to-day portfolio inquiries and provide RFP assistance
- Develop, track, and manage offers/kits through the New Service Introduction process, collaborating with marketing to define sales enablement and customer awareness strategies
- Analyze KPIs relative to industry benchmarks, including business metrics, portfolio performance, and competitive offer assessments
- Lead sales enablement initiatives to drive adoption of targeted offers with field teams
- Support the Offer Innovation process by assessing portfolio opportunities, pricing strategies, cost-saving measures, and market trends critical to Ciena’s business
- Represent the portfolio during product release calls to ensure alignment with new product launches
- Capture customer requirements from delivery organizations, sales teams, and other sources, integrating them into service roadmap plans
Other
- Bachelor’s degree in Engineering or Business Administration (preferred) or equivalent industry experience
- 5+ years of experience in telecommunications
- Strong collaboration skills with stakeholders across product management, engineering, sales, and customers
- Strategic thinker with a creative approach and strong business acumen
- Willingness to travel (<20%)
