Nationwide's Information Technology team is looking for associates passionate about innovation and adopting new technologies to drive business results and deliver extraordinary care to customers. The role focuses on providing high quality, efficient technology solutions by supporting existing applications and crafting new ones, analyzing, coding, configuring, testing, debugging, documenting, and maintaining applications.
Requirements
- Able to debug complex code involving Java, Spring MVC, JavaScript, Spring Boot
- Able to understand basic SQL and Oracle PL/SQL
- Basic to Intermediate Linux skills
- Basic Docker/Kubernetes skills
- Tools – Microsoft Teams, Jira, ServiceNow, Microsoft Suite (Word, Excel, etc.)
- Development Tools - GitHub, Apigee for APIs, New Relic, Splunk, Jenkins, Harness, Urbancode Deploy, AWS, Rancher, Azure, Postman, SoapUI, Eclipse, Harbor
- Proficiency in one or more programming language such as Java, C++, Python, JavaScript.
Responsibilities
- Immediate Resolution Support for P0 Incidents (On Call).
- Resolution/Mitigation Support for Incidents (P1-P4).
- Participate and provide information/analysis for RCA activities related to incidents.
- Resolution/Mitigation Support for Tasks (aka Walk Ups).
- Plan, Coordinate, Facilitate & Validate DR activities.
- Validation Support for Infrastructure Release activities. Including but not limited to Releases & Patching.
- Plan, Coordinate, Facilitate & Validate production implementations.
Other
- On-call support is required one week out of every six, with 24/7 availability during that period.
- Communication is key for this role as you will be interfacing with both IT and Business partners.
- Off hours support will be required of this role as there will be on call rotation and potentially implementation deployment responsibilities.
- General Communication – Written & Verbal
- Technical Liaison Communication – Ability to communicate technical issues to non-technical people.
