TitleOne is looking to improve its operational efficiency and streamline its processes through the effective utilization and administration of its primary production software, Resware.
Requirements
- Experience troubleshooting and supporting software systems/solutions
Responsibilities
- Implements, modifies, and trains through Resware the Company’s primary production software.
- User administration, setup configuration, workflow analysis, action list management, document management, and report development.
- Coordination of all activities regarding the efficient use of Resware.
- Lead, research, develop, and deploys new/reengineered organizational processes and on-going programs that utilize ResWare.
- Manage partner process and data in Resware.
- Monitor, review, and modify ResWare basic configuration to optimize set up.
- Perform user maintenance and administration including adding, deleting, and modifying users and user groups.
Other
- High school diploma and/or GED
- Must possess strong analytical skills and effective interpersonal and communication skills to interact with a wide range of users having different levels of computer expertise.
- Able to work independently and efficiently to meet deadlines.
- Able to promptly answer support related email, phone calls and other electronic communications.
- Self motivated, detail-oriented and organized.
