The company is seeking an experienced System Engineer / Integration & Test Engineer to integrate, test, and provide training for a complex communications system, ensuring smooth operation and effective user adoption.
Requirements
- experience in developing and executing structured training sessions tailored to customer needs, ensuring knowledge retention and effective skills transfer.
- strong teaching skills with an adaptable approach to meet various learning styles and technical aptitudes.
- Capacity to quickly learn and master complex technologies, including advanced system support equipment, and relay this expertise in accessible, practical terms.
- Proven troubleshooting and problem-solving abilities, with experience in identifying, diagnosing, and resolving system issues to maintain smooth operation.
- Experience working with cross-functional design teams to stay up to date on system updates, gather insights, and incorporate feedback into training content.
- Engineering principles, especially verification/validation.
- Strong ability to develop and manipulate MS Excel.
Responsibilities
- integrating, testing and providing training of a complex communications system
- integration of customized software and hardware in a quick paced, engineering oriented environment
- maintain development, test and production environments while integrating new technologies and maintaining system stability
- support creation of training material and conduct training of the products to the end user
- Support the set-up, configuration, and documentation of hardware and software systems under test, including loading custom and commercial software onto multiple systems.
- Builds, configures, troubleshoots, and integrates new and existing configuration items (hardware) packages to provide service enhancements, application deployments and infrastructure upgrades.
- Responsible for configuration hardware, mastering the system and training others to successfully use the system.
Other
- Exceptional customer service skills to engage effectively with customer groups and trainees, fostering a supportive and positive learning environment.
- Ability to take ownership of training classes through completion.
- Long periods of travel is required.
- TS/SCI W/ Poly Clearance is required.
- US Military Training Certifications.
