The Brennan Center for Justice at NYU School of Law is seeking an intern to assist their IT Director in providing help desk support to their staff in New York and Washington D.C., aiming to improve the efficiency and functionality of their IT systems.
Requirements
- Technician Level 1
- At least a beginner’s knowledge of hardware and software installation.
- MS Office (desktop and cloud based) skills
- Familiarity with standard desktop concepts, including TCP/IP settings and troubleshooting network connectivity issues.
- Familiar with major smartphone and tablets models and OS
- A basic understanding of various mobile device platforms and Macintosh.
Responsibilities
- Provide desktop and telephone support to all Brennan Center employees.
- Properly document all calls and problem resolutions.
- Provide user-level software support, including but not limited to, MS Office (e.g., Word, Excel, Outlook, PowerPoint, and Access), Adobe Acrobat, Office 365, and Sage fundraising database)
- Upgrade, repair and replace computers and printers as needed.
Other
- Strong communication skills, problem-solving ability and detail-orientation.
- Excellent listening and verbal skills.
- This internship is only open to current undergraduate students.
- Approximately 10 - 20 hours per week
- Spring Semester 2026
