Uniphore is looking to solve the problem of infusing AI into every part of the enterprise that impacts the customer, by utilizing machine learning (ML) and Generative AI techniques to drive business outcomes across multiple industry verticals.
Requirements
- In-depth knowledge of deep learning (DL) with expertise in PyTorch /TensorFlow
- In-depth understanding of Transformers, hands-on experience with the Hugging Face library, and the ability to solve NLP and ASR problems using LLMs
- Experience working with large datasets, addressing quality issues, and interpreting data with a focus on business goals
- Expertise in Python programming
- Hands-on experience in developing production-ready, scalable code
- Knowledge of deployment using environments such as: Docker, AWS, or Kubernetes
- Minimum of 5 years of industry experience in artificial intelligence (AI), Natural Language Processing (NLP), Vision and Automatic Speech Recognition (ASR)
Responsibilities
- Evaluate, adapt, and develop new state of the art language and/or multimodal foundation models for enterprise applications
- Perform thorough empirical analysis of the approach and write production ready code
- Develop, modify and fine-tune ML/NLP and pre-trained enterprise-grade large language models (LLMs) and multi-modal models
- Ensure the developed models seamlessly integrate with other tools and company products and are aligned with the feedback that will be generated from enterprise customers
- Specify guidelines and design annotation processes for data; collaborate with data team on data preprocessing, consumption, and automated/manual annotations
- Evaluate product and algorithm performance using industry standard approaches and develop new evaluation paradigms; build up competencies comparing results of more complex approaches
- Collaborate with other teams, provide input, and contribute to the delivery of AI services for critical projects
Other
- Masters degree in Computer Science, Engineering, or related fields plus minimum of 5 years relevant experience OR Bachelors degree in Computer Science, Engineering or related experience plus a minimum of 7 years of relevant experience
- Ability to lead projects independently and mentor and guide other team members
- Good communication skills
- Location preference: USA - CA - Palo Alto
- Travel requirements not specified
