Genesys is seeking a Sr. AI Governance Specialist to expand its Data Governance practice and lead governance across AI, data, and knowledge assets to ensure that AI services, models, and applications are developed and deployed in alignment with enterprise frameworks, regulatory requirements, and ethical standards.
Requirements
- Strong knowledge of data privacy and compliance regulations (GDPR, CCPA, HIPAA, SOC 2)
- Familiarity with AI/ML concepts such as model lifecycle, training data, embeddings, vector stores, and retrieval-augmented generation
- Proven experience with governance frameworks in enterprise environments
- Experience in AI governance, responsible AI, or ethical AI initiatives
- Understanding of explainable AI (XAI), bias detection, and model interpretability frameworks
- Familiarity with MLOps and data governance tools (e.g., Collibra, Alation, Immuta, MLflow, Model Cards)
Responsibilities
- Define and implement AI governance frameworks, aligning with enterprise data governance policies
- Establish guidelines and controls for responsible AI development, deployment, and monitoring (fairness, transparency, accountability)
- Drive adoption of compliance and privacy standards for AI initiatives (GDPR, CCPA, HIPAA, SOC 2, and industry-specific regulations)
- Develop policies for data usage, model training, knowledge orchestration, and large language model customization to ensure compliance and ethical use
- Implement frameworks for AI audits, monitoring, and explainability to meet regulatory and enterprise requirements
- Partner with security and compliance teams to integrate privacy and security into AI workflows
- Monitor emerging regulations and industry best practices in AI governance
Other
- Bachelor’s degree in Data Science, Computer Science, Information Systems, Law, or a related field
- 5+ years of experience in data governance, compliance, or risk management with exposure to AI/ML systems
- Excellent communication skills, with the ability to convey governance requirements to both technical and non-technical audiences
- Flexible work schedules and work from home opportunities
- Open Time Off in addition to 10 paid holidays
