Quest Diagnostics is looking to design, implement, and sustain advanced robotics and automation solutions to ensure system reliability, support laboratory efficiency and scalability, and contribute to the continuous improvement of automated processes.
Requirements
- Hands-on experience programming, testing, and troubleshooting robotic systems (Hamilton, Tecan, Agilent, or similar).
- 4+ years building, programming, and supporting integrated automation solutions.
- Experience with scheduling/integration software (HighRes, Biosero, or custom platforms).
- Prior applications/service engineer experience with an instrument vendor.
- Experience in clinical labs and knowledge of CLIA requirements and IVD design control.
- Strong scripting/coding skills (Python, Java, C-Sharp).
Responsibilities
- Program & optimize robotic platforms such as Hamilton, Tecan, and Agilent—writing and refining custom scripts, liquid classes, labware definitions, and scheduling methods.
- Own the reliability lifecycle—proactively monitor, troubleshoot, and maintain instruments; partner with vendors and service engineers to minimize downtime and extend system longevity.
- Design and validate automated workflows—developing protocols, performance qualifications, and maintenance documentation while training operators on best practices.
- Innovate at scale—work across R&D, Operations, and technical teams to evaluate new technologies, validate instruments, and implement automation solutions that support clinical growth.
- Integrate robotics with informatics—collaborate with software, bioinformatics, and R&D teams to connect automated systems with LIMS, scheduling software, and other digital tools.
- Stay ahead of the curve—attend trainings and conferences to bring in new ideas, methods, and technologies to keep our lab automation at the forefront.
Other
- While performing the duties of this job, the employee is frequently required to use hands to handle or feel objects, tools or controls, and reach with hands and arms in the operation of equipment or instruments located in the work environment.
- The employee is frequently required to sit and stand; and is occasionally required to walk and stoop
- The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include close vision and depth perception.
- Travel Up to 10% with occasional rotational weekends.
