Dexcom Corporation is seeking a Sr Systems Engineer, Audio Visual, to lead the responsibilities for AV system, design standards, installations, and support across multiple global locations, and to drive innovation, optimize existing systems, maximize system uptime and ensure the seamless integration of AV technology into Dexcom's business.
Requirements
- Expertise in AV technologies, including video conferencing systems (e.g., Zoom, Microsoft Teams), sound systems, projectors, and control systems (e.g., Crestron, Extron)
- Strong background in AV integration with IT networks, including IP-based AV solutions.
- Proven experience managing AV projects, including budgeting and vendor management
- Certifications: CTS (Certified Technology Specialist), CTS-D (Design), Crestron, Extron, CEDIA (Custom Electronic Design & Installation Association)
- Experience managing AV systems in large corporate or multi-facility environments
- Knowledge of cloud-based AV solutions and remote management tools
- Digital signage Application Administration (Appspace)
Responsibilities
- Collaborate with our global AV vendor and the Dexcom Facilities department to drive innovation, optimize existing systems, maximize system uptime and ensure the seamless integration of AV technology into Dexcom's business.
- Define and document the Engineering Standards and Architecture for AV including data and power provision and cabling, AV room design and materials of construction for acoustics, etc.
- Develop AV designs for new offices and existing office upgrades ensuring that both IT & Facilities components are communicated appropriately to project teams.
- Provide high priority Troubleshooting/break-fix/setup/event support service to high profile Dexcom San Diego locations and events.
- Monitor AV vendor performance against their SLA, to continually improve service, including planning, technical issue and service feedback escalations and communications.
- Be a key stakeholder for new AV buildouts, being a member of the planning team, attending all related meetings, and managing the project components related to AV.
- Establish regional incidental budget for AV support outside vendor contract obligations.
Other
- Ability to travel to Dexcom’s global locations/offices for project management, installation, and maintenance as required
- Ability to manage on-site and remote AV teams effectively
- Bachelor’s degree in Information Technology, Engineering, or a related field
- 5+ years of experience in AV systems design, integration, and support.
- Excellent leadership, communication, and stakeholder management skills
