Southwest Airlines needs to design and deliver high-impact learning experiences that empower Employees to operate safely, confidently, and in compliance with regulatory standards, translating complex procedures into engaging, accessible training solutions tailored to frontline Teams across the network.
Requirements
- Knowledge of e-Learning authoring tools, such as Articulate 360, RISE, Adobe Captivate, Camtasia and other Adobe tools for authoring Instructor and Learner guides.
- Strong understanding of efficient development practices. Their expertise empowers them to strategically plan and execute projects using rapid development methodologies, ensuring efficient and timely completion.
- Ability to analyze and interpret complex information and to translate it into clear and concise learning content
- Ability to represent professionally on projects with high visibility, impact, and complexity
Responsibilities
- Develops effective and engaging learning content using industry-leading development tools.
- Responsible for creating and maintaining all learning material for a specific Customer group, and can include online learning, classroom curriculum, job aids, videos, graphics and performance support tools.
- Develops in an agile environment, conducting rapid analysis, producing prototypes, and hosting iterative content reviews.
- Conducts quality assurance and testing of the learning content they create. They review the content for accuracy, functionality, and visual appeal, ensuring it meets the established standards and guidelines.
- Design assessments and evaluation methods to measure the effectiveness of the learning experiences.
- Create storyboards, prototypes, and mockups to visualize and communicate the Learning Experience.
- Lead R&D initiatives to increase innovation and elevate learning.
Other
- Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
- Must be at least 18 years of age
- Strong time management and organizational skills, with the ability to manage multiple large projects and deadlines
- Strong communication and collaboration skills, with the ability to work effectively with Subject Matter Experts, Project Managers, and other Stakeholders
